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Do you want to place an order, check status on an order or simply need a part number? If so, we’re here to help! Masimo is committed to providing the highest quality service in the industry. During non-business hours and on Masimo-observed holidays, you can expect a return call from a qualified customer service representative by the next business day. See below for availability and local contact numbers.
Region | Availability | How to Reach Us | |
---|---|---|---|
United States | 6:00AM to 5:00PM PST Mon-Fri | CustomerService-US@masimo.com | (800) 326-4890 x1 |
Canada | 8:30AM to 4:30PM, EST Mon-Fri | CustomerService-Canada@masimo.com | (888) 336 0043 x2 |
Japan | 9:00AM to 6:00PM, JST Mon-Fri | CustomerService-Japan@masimo.com | +81 47 328 5401 |
Europe, Middle East & Africa | 8:00AM to 5:00PM, CET Mon-Fri | CustomerService-EMEA@masimo.com | +41 32 720 1188 |
Asia-Pacific | 9:00AM to 5:00PM, SGT Mon-Fri | CustomerService-APAC@masimo.com | +65 6521 6700 |